HELP! My photo is too small

Your photo is too small for processing. Oh dear, what to do now? Do not panic! :) Usually, there is always a larger and better version of your photo available which is suitable for printing. The picture was decreased in quality at some point. Let’s find out how it is important to know how to get to the photo. We help you to find the right photo.

Where did your photo come from?

  • Taken with my own phone

     
  • Received through WhatsApp

     
  • From Social Media

     
  • Taken with a digital camera

     
  • Found on the internet

     

    Taken with my own phone

The Reason

You have edited the photo in a programme or app, by adding a filter for instance. Or you cropped your photo.

The Solution

Send us the original and unedited version directly from your phone by e-mail. Please always select the actual size (or choose the biggest size possible).

When e-mailing your photo, please always mention your order number.

It is absolutely not a problem for us to reproduce the cropping or editing of your photo. Clearly mention in your e-mail if you want us to edit your image and what needs to be changed. If needed, we can send you a preview of your print before processing your order.

My photo is still too small

Is your photo still too small or is something unclear? Do not hesitate to contact us. We are happy to help!

A collage made of small images

If your picture is still too small and you can not find a larger version, maybe a collage of multiple photos is a nice idea! We can definitely use small photos for this which would otherwise be too small for a larger print. Would you be interested in a photo collage? Please contact us.

Stock Photos - Image Library

If you are looking for a nice photo, you can also have a look at shutterstock.com and maybe you will find a beautiful photo there. We have a cooperation with this particular image library. Have you found a stunning photo? Send us the stock photo ID by e-mail and we will download the high quality file for you at no extra cost.

    Received through WhatsApp

The Reason

Have you received the photo through WhatsApp? This app automatically compresses your image file and therefore it is not suitable for printing.

The Solution

Ask the person who sent you the photo via WhatsApp if they can send you the original and unedited photo by e-mail in the actual size (always select the biggest size possible). You can then forward us the e-mail with the high resolution file.

A photo should have a minimum size of 250 KB (0.25 MB) for a good print result.

When e-mailing your photo, please always mention your order number.

Photos taken on a phone nowadays have a great quality and these types of pictures can be used for printing as long as you send us the original version without any filter or editing.

My photo is still too small

Is your photo still too small or is something unclear? Do not hesitate to contact us. We are happy to help!

A collage made of small images

If your picture is still too small and you can not find a larger version, maybe a collage of multiple photos is a nice idea! We can definitely use small photos for this which would otherwise be too small for a larger print. Would you be interested in a photo collage? Please contact us.

Stock Photos - Image Library

If you are looking for a nice photo, you can also have a look at shutterstock.com and maybe you will find a beautiful photo there. We have a cooperation with this particular image library. Have you found a stunning photo? Send us the stock photo ID by e-mail and we will download the high quality file for you at no extra cost.

    From Social Media

The Reason

Images on social media are automatically compressed and therefore your photo is not suitable for printing.

The Solution

Ask the person who took the photo if they can send you the original and unedited photo by e-mail in the actual size (always select the biggest size possible). You can then forward us the email with the high resolution file.

A photo should have a minimum size of 250 KB (0.25 MB) for a good print result.

When e-mailing your photo, please always mention your order number.

Photos taken on a phone nowadays have a great quality and these types of pictures can be used for printing as long as you send us the original version without any filter or editing.

My photo is still too small

Is your photo still too small or is something unclear? Do not hesitate to contact us. We are happy to help!

A collage made of small images

If your picture is still too small and you can not find a larger version, maybe a collage of multiple photos is a nice idea! We can definitely use small photos for this which would otherwise be too small for a larger print. Would you be interested in a photo collage? Please contact us.

Stock Photos - Image Library

If you are looking for a nice photo, you can also have a look at shutterstock.com and maybe you will find a beautiful photo there. We have a cooperation with this particular image library. Have you found a stunning photo? Send us the stock photo ID by e-mail and we will download the high quality file for you at no extra cost.

    Taken with a digital camera

The Reason

1. You have edited your photo with a photo editing software.

2. The photo was taken on a digital camera but was forwarded to you by WhatsApp, e-mail or social media.

The Solution

1. Send us the original photo without any editing by e-mail directly from your computer where the photo is saved in high resolution.

2. Ask the person who forwarded you the photo if they can send you the original and unedited photo by e-mail in the actual size (always select the biggest size possible). You can then forward us the e-mail with the high resolution file.

A photo should have a minimum size of 250 KB (0.25 MB) for a good print result.

When e-mailing your photo, please always mention your order number.

Photos taken with a digital camera are high resolution and great quality. These types of pictures can be used for printing as long as you send us the original file.

My photo is still too small

Is your photo still too small or is something unclear? Do not hesitate to contact us. We are happy to help!

A collage made of small images

If your picture is still too small and you can not find a larger version, maybe a collage of multiple photos is a nice idea! We can definitely use small photos for this which would otherwise be too small for a larger print. Would you be interested in a photo collage? Please contact us.

Stock Photos - Image Library

If you are looking for a nice photo, you can also have a look at shutterstock.com and maybe you will find a beautiful photo there. We have a cooperation with this particular image library. Have you found a stunning photo? Send us the stock photo ID by e-mail and we will download the high quality file for you at no extra cost.

    Found on the internet

The Reason

1. Have you found the photo on internet? Then these photos are most of the time too small to be used for printing.

2. Have you made a screenshot of the photo you would like to print? Most of the time, the screen shot cannot be used as it does not give the possibility to enlarge the photo.

The Solution

1. Find a photo with a file size of at least 250 KB (0,25 MB). With an image larger than 250 KB we can achieve a good print result.

2. Try to retrieve the original photo and send us the high resolution file by e-mail in the actual size (always select the biggest size possible).

When e-mailing your photo, please always mention your order number.

My photo is still too small

Is your photo still too small or is something unclear? Do not hesitate to contact us. We are happy to help!

A collage made of small images

If your picture is still too small and you can not find a larger version, maybe a collage of multiple photos is a nice idea! We can definitely use small photos for this which would otherwise be too small for a larger print. Would you be interested in a photo collage? Please contact us.

Stock Photos - Image Library

If you are looking for a nice photo, you can also have a look at shutterstock.com and maybe you will find a beautiful photo there. We have a cooperation with this particular image library. Have you found a stunning photo? Send us the stock photo ID by e-mail and we will download the high quality file for you at no extra cost.

What customers are saying about us

Excellent 9.6 of 10!

3771 customer reviews

Hi, I'm Jeffrey. I am working at the customer service department from HelloCanvas. Do you have any questions or remarks, or do you simply want to say hi ;) just give us a call! We will do everything we can to provide the best service possible.

+31348706705 info@hellocanvas.com
Jeffrey

Hi, I'm Esmee. I am working at the customer service department from HelloCanvas. Do you have any questions or remarks, or do you simply want to say hi ;) just give us a call! We will do everything we can to provide the best service possible.

+31348706705 info@hellocanvas.com
Esmee

Hi, I'm Amco. I am working at the customer service department from HelloCanvas. Do you have any questions or remarks, or do you simply want to say hi ;) just give us a call! We will do everything we can to provide the best service possible.

+31348706705 info@hellocanvas.com
Amco

Hi, I'm Walter. I am working at the customer service department from HelloCanvas. Do you have any questions or remarks, or do you simply want to say hi ;) just give us a call! We will do everything we can to provide the best service possible.

+31348706705 info@hellocanvas.com
Walter

Hi, I'm Bastiaan. I am working at the customer service department from HelloCanvas. Do you have any questions or remarks, or do you simply want to say hi ;) just give us a call! We will do everything we can to provide the best service possible.

+31348706705 info@hellocanvas.com
Bastiaan