- Quality and guarantee
Quality and guarantee
We strive for excellence! You will not expect anything less from us. In our state-of-the-art facility, your product is handled with the utmost care. Your photos are printed with the most advanced and latest printing technology. Our inks are highly durable, environmentally friendly and UV-resistant so the colours never fade! During our shipping process we wrap our prints with a protective foil and pack them in a sturdy custom cardboard box. As a result, damage during transport is reduced to a minimum.
We have an extensive guarantee including a complete "money back guarantee" policy. Now you might think: I hear this all the time, but what does this really mean? It means that if there is anything wrong with the product, we will remake it for you or directly refund your payment. We also give a 10 year guarantee on our products, and on top of that a 75 year colour guarantee. Our goal is to make you extremely happy with your print and that it will be on your wall for years to come.
What customers are saying about us
I would just like to say that I received the photo print you sorted for me today and I think its lovely the quality is spot on. My wife loves it and she got very emotional so I'd just like to say a big thankyou My very best Paul
The quality of the canvas is amazing and the customer service was over and above!
SKAMMA 1Read review
Very happy with the large prints I ordered, and impressed with how fast they arrived. It only took a few days. Most impressed with the courteous service, will certainly order again.
C E L OWENRead review
Wow, just wow!! Bought some hexagons from Hello Canvas for our living room wall. We are so impressed with them. It has made our living room a much better place! Had a slight problem with a couple of prints and Hello Canvas couldn't have done more to rectify it. Their customer service is top drawer and they replaced them for free straight away. Thank you!
I purchased 10 of the hexagon customs shapes and I am so impressed. The online upload process was easy. Delivery was speedy. They are so easy to put on the wall, and the tile spacer is such a good idea to get a neat finish. They just look fantastic, and I love that as my family grows I can easily move the photos around and add to the collection. Thank you!
Vickie ClarkRead review
Just wanted to say thank you so much for the canvas it looks amazing and just how I wanted it. I will definitely be using your service again. Thank you also for the prompt response when I was chasing the item.
Fantastic service with ordering and delivery and the canvas l ordered are fanastic and good quality on my wall definitely order again
Bernadette LewisRead review
Great product and customer service. I ordered a large photo print with frame and I'm really impressed with the quality of the print, reasonable price and speed of delivery. I'll be using Hello Canvas again and would definitely recommend.
The quality of the materials, photo editing, printing, and delivery is excellent. This is the fourth time I order a product during the Covid-19 sanitary emergency. Being in Lockdown in London was not a problem. They always exceeded my expectations.
H VeytiaRead review
I ordered 3 large framed prints from HelloCanvas, which arrived promptly. One had some damage however after notifying HelloCanvas a replacement print was shipped without charge. Shipping issues can happen from time to time, the important thing is how they are handled by the company, and I'd have no problem recommending HelloCanvas from this point of view. Plus the prints look great :-)