What customers are saying about us

I would like to thank you all for the recent purchase of a canvas. Yet again it is wonderful. My mum's dog, Echo, died and I purchased a canvas of her to give her a reminder of her friend. Mum is thrilled and feels like Echo has come home again. Emotional to say the least! Thank you so much. It has given us so much pleasure.

First experience ordering a photo on wood online and I couldn’t have hoped for a better result. The quality is perfect as is the mount. I cannot fault HelloCanvas and look forward ordering more.

We wanted to have a memory of our dog. The staff went the extra mile to make sure we would get the best result. Huge thanks to Jennifer from customer service for that! We love it!

Ordered a photo on wood for the first time. Fantastic quality and fast delivery. Very happy customer!

We wanted to try the new photo on wood.The only thing we can say is a big THANK YOU for the service and the quality of the print. We have already recommended to all our friends.

I had a holiday photo turned into a photo on wood. I am so impressed with the result and I especially love I can see the wood grain through the photo.

As always the print was perfect thank you, I now tell anyone hello canvas is the only way to go. Personal service as well, there is always someone on the end of a telephone to talk to you, without pushing button 1. 2. 3 etc and hanging on the line forever
Thanks
Freda Streeter

Hi, I just received a canvas I ordered a few days ago. I'm over the moon with it, I bought it for my partner who unfortunately lost his best friend last weekend. Of course we are all devastated but this canvas of the two of them really cheered him up, he's so please he has something special to cherish forever. Thank you so much, absolutely fantastic service !
Emma-Jane, Carluke

Just wanted to write and let you know that the canvas for my friend's birthday did arrive on time, last Friday, as requested. He really liked it and within 5 mins of opening it, it was up on the wall!!
Thank you again for the effort of the whole 'hello canvas' team to ensure the product was completed and arrived on time despite the earlier problems with payment. I will definitely be using your company again!
Demelza D., Bristol

Thank you so much for your kind reply and help!
Looking forward to receiving the print and fingers crossed it might get to me on Saturday.
Fantastic service with an efficient and simple website...a pleasure to use which is so refreshing!
I will be highly recommending you.
Many thanks and kind regards,
Sarah

I'd just like to say how pleased I am with the customer service I received from both the employees I spoke to when placing my order, they were patient, attentive and polite and went the extra mile to make sure I got the end product I wished for. Unfortunately I cannot remember the gentleman’s name I spoke to via phone call, but Alice dealt with my order via email and her service was second to none. Its refreshing to receive great care! I will definitely be a repeat customer and singing your praises to all my friends.
Adam, Newbury

Hello Alice!
I just wanted to say I received my canvas yesterday and I'm completely over the moon with it!! I'm so so happy that it's come out so well and I just want to thank you again for such a great customer service! Please let your manager know that you've made me one very happy customer and I will be sure to use Hello Canvas again in the future!
Many thanks
Fay, London

I received my canvas today and I would like to say how very pleased I am with my it. Thank you very much , I will be ordering another one soon
Karen, Swindon

Thank you for doing such a great job on my two custom sized canvasses of my NZ photo. They hang neatly and easily on the front of the TV when it is not in use and look fabulous. The cropping with mirror edges works beautifully. I'm so pleased that I'm going to order another print for my bedroom.
Phil Whitaker, Gerrards Cross

Brilliant, fantastic , impeccable, superb!!!!!
I cannot praise this company enough. This is my first time in ordering from Hello Canvas . Chelsea - the young lady that helped was amazing from start to finish!
I am so so so thankful for her help, understanding and unwavering patience. I had envisaged my poems with a backdrop of a photo on canvas - which were for my sons wedding - but without the help of Chelsea and her team l would never have achieved the absolute perfect results!
I cannot thank you enough!
Best wishes
Lynda

Just bought a framed atlas map from Hello Canvas. It's a really handsome solid canvas in a 'floating' white wooden frame. Really good quality. The reason for my 5 star rating on customer service is that they replaced the first map which had been damaged in transit immediately and without quibble. I order a lot online and on one occasion a company offered to take off £15 for a freight-damaged item which dismayed me as I would never buy a damaged item for display at any discount. Thanks for being professional Hello Canvas
Fiona Wood, Kingston upon Thames

Hi Julie & Alex,
I just wanted to say an absolutely HUGE MASSIVE thank you for everything you have done in helping me get my order right, and sending it out so promptly...... My friend recieved it today and he is absolutely over the moon with it.
I honestly cannot thank you enough and will recommend you until i am blue in the face and certainly without fail use your company again. You have well exceeded my expectation with your customer services and i am pleased as punch with the result.
Thank you thank you thank you !!!!!
With warmest regards
Kerri

Hello I have just received the canvas for my Mother's 70th birthday party, where the photo will be unveiled.. All I can say is WOW, the quality is amazing for the price I paid and the quality superb. I am so excited with the picture I hope I can wait until February for the unveil!! Thank You and will sing your praises to everyone xx
Kay

Hi
Just wanted to say how happy I am with my canvas it is beautiful and fits perfectly it's everything I wanted it to be.
The customer service I received from you guys was phenomenonal and i have already recommended your services to family and friends keep up the good work.
From a very happy customer,
Maria

I would like yo thank you for my pic it is really beautiful, my husband and I are really pleased with it and are thinking of getting another one of the light house in Gourock.
So I would like to thank you again for your lovely canvas. x
Rose McGartland

Thank you so much, they turned out amazing. I will probably order a couple a month to complete my gaming room. You guys do a fantastic job keep it up!
Shane

Good morning Anne
I have just received the canvas print and I just wanted to say THANK YOU, I’m sure my mum will love it.
Kind regards
Michael

dear sirs,
i received my canvas pic yesterday, just to say i am thrilled with it, it is better than i expected it to be!!!!! thank you again.
regards
a lunn

Chelsea,
Just to say that our new canvasses arrived on Friday and they are SO much better than the first set delivered last month, I’m sure because of the extra quality from the original photos.
Thanks so much for all your and Anne’s help in making this happen. We really do appreciate it and just backs up for us, the exemplary customer service that we have always had from your company.
Thanks again and we look forward to dealing with you both…….although we probably need to move house now as we’ve almost run out of walls to hang canvasses in!!
Shaun & Margaret

A huge thankyou for my canvas its an amazing 15th wedding anniversary present for my husband.
Many thanks
Mrs S Reynolds

Hello,
I just put my canvas up. Simply amazing! Thank you very much for a very good product and quick response to my emails. I loved it!
Valentina

Hi Chelsea,
I received the new canvas prints a few days ago and can report that we are delighted with the results. I really appreciate your willingness to ensure we were satisfied with the results and the speed with which you dealt with this. I have just posted a review and will continue to recommend your services to the many visitors to our house who have admired your prints which are major features of our decor.
Thanks again,
Martin

Hi Chelsea
Just a quick email to say the canvas looks wicked!
Thanks for all your help!
Laura

Hi, just to say thank you got your help with my canvas. It arrived today and I am totally delighted with it.
Regards,
Lyn

Highly recommended for quality and service.
Unable to download my pictures Chelsea was very helpful and did it for me.
I am so pleased with my canvases and will certainly be back to order more in the future.
Bette Jeffery

High-quality product complemented by courteous and rapid service.
Our first contact with Hello Canvas was a gift voucher from a relative. Emailed H/C with the code and then the uploading procedure was child’s play. A short time later we received the delightful print of our (sadly now late) cat in his younger days. It has pride of place hanging in the hall.
Looking for a Christmas present for our daughter and family, occasional emails from this company prompted us to realise that we had the perfect solution.
Our daughter had sent a picture she took on our local beach which showed just the shadows of her, husband and their little girl in the middle. It's very poignant imagery.
We ordered as before and were kept informed of its progress all the way along till our print was delivered a short time from first request.
The print and everything about it is an absolute delight and incidentally pleasingly larger than we had envisaged!
In our opinion Hello Canvas puts the vast majority of other businesses and companies to shame with their excellent service and product. Long may they continue!
Simon

Hi Chelsea and all at team Terrific aka Hello Canvas
I though that I would write to you to first say Thank you for the gorgeous canvas's you create for me.
I thought I would share a story to let you know why these canvas's have been so important and to express my thanks on your time efforts creativity and fantastic product that your company provides.
At the beginning of the year I had an idea to create a canvas of my daughter Vicki who sadly passed away aged 24, she would have been 30 in 2014 the idea was to have a picture that showed each year of her life that i could see without having separate pictures or having to look through albums. I was thrilled with your product and creations and the care that you took, along with excellent communication, delivery and service.
I was so pleased that this sparked the idea of a project that was to create a canvas of my partners daughter Abi, followed by my son David, then my partner David's family ( like a family tree) and now onto my family, the project will continue with a canvas of my partner myself and friends.
I have been so impressed along the way 'We have created' canvas's for my family and friends which they have been thrilled with, and so it will continue.
The 16 x 24 portrait sepia canvas's are hung up the hall stairs and landing and look amazing and will continue to be added too.
So once again a 'Massive Thank you'
Kind Regards
Diana :o)

The canvas arrived today and I have to say it is AMAZING I'm so pleased with it!! I've already passed on your name to a few friends and they're planning designs already. Thank you again for all your help!!
Emily

Hi
just received my order, just wanted to say a big thank you. Absolutely love it.
Birgit

Hi,
Just a quick one to say thanks so much for the prints!
Outstanding service, super fast and the quality is excellent. I’ll definitely use you guys again.
Cheers!
Sam

Hello
I just wanted to say that I received my canvas yesterday and it is absolutely fantastic- great to finally order from a company where you get what they promise- great value, great quality and quick delivery. I will be using you again.
Thanks so much,
Vicky

Hello I've just opened my canvasses they made me cry thankyou so much for your help with these! They are loverly my dad and step sister will be so happy. I will be back soon to order 1 for myself! Having never ordered this sort of thing before I was worried, but very pleased thankyou again for your help
karon x

I am really very surprised that there is still a company out there that takes customer service seriously.
Thank you very much for all the extra effort you are taking with my one simple cheap order. It means a lot.
I have bookmarked your page and will be returning for any future canvas/printing needs.
Thank you very much again, it's nice to see people that care. :)
Jak

Hi,
Just wanted to say thank you for making the low quality photo work. The print arrived today and it looks brilliant!
Thank you for your help.
Kind regards
Joseph

Hi there,
I just wanted to say a massive thank you for the excellent print, my friend lost her brother a while back so I wanted to give the family something nice for Christmas, they are all so happy with the quality of the picture.
Thanks again,
Kind regards
Kirsty

Hi,Having previously worked in Customer Services I'm well aware that you will receive numerous emails complaining about service.
Where there is an issue that is understandable but I also believe that credit should be given where it is due.
I'd just like to say a huge thank you to all at HelloCanvas for the beautiful picture I ordered from you.
The service received was exceptional and the canvas is just as brilliant.
Credit goes to Bastian for ensuring the picture was with me prior to Christmas and I cant thank him enough.
Hope you all had a lovely (and busy) Christmas and New Year.
Victoria Bamford

The canvas looked amazing and the quality and speed of which you got it done was fantastic , thank you so much
Lisa Burton, Chesterfield

Hi, guys:
Recently I order one photo canvas for a friend and everything came as I wanted and quicker than I thought. I'm not used to writing feedbacks but I think you deserve it. You've succeeded all my expectations so keep doing that amazing good job. I will use again your services for sure.
Kind and best regards,
Elena

Good morning everyone at hello canvas.
I know you probably get hundreds of emails everyday. But I just wanted to send my sincere thanks to you all for my finished canvas of the two most precious people in our lives. This canvas is for a Christmas present surprise for my wife and I can't even start to thank you all enough for the quality service I have received and for the most professional canvas I have seen.
Thank you all so much for a worry free and pain free service and experience.
I know that you will have made our Christmas so special and one we can look on for years to come with the canvas taking pride of place in our home.
Please send my most sincere thanks to everyone who played a part in capturing the most amazing moment minutes after our family was complete with the birth of our second son.
Thank you all again.
Best and warmest regards
Ashley Walker, Shefford

Thank you for your help and advice in getting my fantastic experiences onto Canvas. They look really good and special. Something to keep.
I am sure my friends who are getting one of them as a Christmas present will be very happy as well.
Thanks again for your professional support getting them perfect!
Anna Tiden, Loughborough

Hello,
I recently purchased a canvas from your website to give as a birthday gift to my friend. I just received the parcel and can't thank you enough for your exquisite service. Amazing quality, quick and literally made my day, so thank you again!
Maya Hilmi, London

Nice and quickly. It's great, really happy with the end result, looks fantastic, thanks so much for getting in touch to suggest lightening it up a little, had a great impact. Really appreciate the help and the service, very happy customer!
Regards
Jonathan

Wow!!! I am speechless. From point of order to the super fast, incredibly efficient delivery, I cannot fault your customer service. Have just opened the parcel which is intended as a gift for my partner for Father's Day & it's better than I could ever have hoped for!! Beautiful & a perfect reproduction of a special moment.
Thank you so so much, cannot recommend your service more highly.
Cathryn Edwards, Norwich

Absolutely delighted with my Photo to Canvas, can't praise your company enough. Have told all my friends and family about it. P.S. ...and the price was very reasonable too!
Jean Simpson, Inverurie

Good afternoon, I am just writing to tell you my canvas on a floating frame ( 36 x 48) arrived today. It looks amazing, far better then one was expecting. The quality of the canvas and floating frame is top notch. The service I received was second to none.
Danny McAuley, Guernsey