Reviews

Easy to upload the picture. Excellent preview option. Quick delivery, well packaged. Thank you

i ordered the hexagonal prints and i absolutly love them, im actually gong to order so more. Very happy customer :)

great quality & fast delivery

I just love Hello canvas and have ordered many times now and I have never been disappointed with the service or quality of their products. Would highly recommend to anyone! Quickly and easy to use website, speedy delivery and high quality prints every time!

Really please with quality and how easy the installation is, great service all round !

Prompt delivery of good quality products!

Firstly, lets get this out of the way, the value for money is incredible: You'd be hard pressed to find a similar cost for such high quality items, and I can pretty much guarantee you won't get better customer service. Secondly, their website is so easy to use and manoeuvre, even for an old dinosaur like myself. The range of products is brilliant and how you can tailor them and personalise them is equally as fantastic. I had a lot of fun placing my order. Thirdly, the level of customer service throughout was incredible! Yes there was the usual you'd expect from a company that cares about customer service - I was kept in the loop when my order was received, being processed, completed, shipped and delivered (with a 1hour delivery timeslot). But HelloCanvas went above any beyond with my order, if I may take a moment to explain: I received an email from (the wonderful) Nicole at HelloCanvas explaining that the picture quality on one of my images was low, and it would pixellate and blur when enlarged. She asked if I had sent an image that had been sent/received though social media rather than the original? After a couple of emails (this was all in the space of two hours maximum mind, it wasn't dragged out and I wasn't kept waiting) it dawned on me that I had previously had the image edited -someone was removed from the background, and that I wouldn't be able to use the original which still had this person in the background. I suggested a smaller size canvas to limit the degradation of the image. Nicole responded about ten minutes later: she had spoken to their technicians and now they new it was an edited image they could use software (different to their usual software) to maintain picture quality at the size I wanted. I was grateful and quietly sceptical. The product (two canvases) arrived and was everything HelloCanvas said it would be, I am so thankful for the work they've put in. Prior to writing this review I have ordered, and received, a third canvas. These canvases are a gift to my wife, one of them is an image of her father with her on our wedding day (the edited image: there was someone in the background who didn't know the photo was being taken) and since her father is no longer with us I'm sure you can appreciate how much HelloCanvas's efforts mean to me. Thank you again Nicole and everyone at HelloCanvas

I ordered and paid for a gift card on 27/04. Received confirmation of both order and payment, and assured voucher would be sent via pdf. This has not arrived! It was intended as a gift on 18/05. I tried to call on 17/05, to hear the company is not contactable via phone. E-mailed - no reply. PM'd on Facebook - no reply. Commented on Fb page - no reply. I am extremely disappointed, as this was the gift for my daughter's birthday on 18/05! I am a pensioner and could not afford to add another gift to the £50 voucher I had expected to send her....

Nice clear print , fast delivery very happy 😊

Quick, easy and exactly what I wanted.